The Federal Authority for Identity, Citizenship, Customs and Ports Security (ICP) has launched a new, faster and improved website to enhance the experience of its users. The federal authority oversees key services related to visas and residency in the UAE, and the revamp of its old website is a welcome initiative that will make life easier for customers. ICP has announced many new features to streamline operations, reduce manual effort, improve efficiency and ensure faster processing of several essential services.
Here is everything you need to know about the new and improved ICP UAE website.
New Features and Improvements in the ICP Website
ICP has announced that improved user experience and faster loading time will be the biggest differences users will feel in the revamped website. The authority has always been at the forefront of the initiatives taken for the well-being and ease of its users, and this new move is already getting a great response from everywhere.
Some of the key features that have been newly added to the ICP website have been shared below:
Voice Navigation: The newly introduced voice navigation service will provide a great relief to users and reduce the need for typing or scrolling. Users can give voice commands to find related menus and services in the ICP website.
Dynamic User Experience: The new ICP website will offer enhanced functionalities such as support for various browsers, themes, and operating systems. This will ensure improved performance, sharper outlook and ease of navigation.
Interactive Website Tutorial: For new users and those finding it difficult to locate their desired service will now have the luxury to interact with the website through a well-crafted guide that will help them understand the key functions, locate the required services and access desired information. Considering the volume of services the ICP covers, this guide will allow users to explore the services or features specific to their needs.
Official Statement on the Launch of the Revamped Website
“We are dedicated to providing our customers with high-quality services around the clock, and this new platform reflects our commitment to enhancing their experience,” said Maj-Gen Suhail Al Khaili, director-general of the ICP.
The new website will also keep the customers updated about the latest service offerings, policy changes, new projects and other developments.
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